About Rainbet Crypto Casino, Our Company and Player Services

Rainbet is operated by RBGAMING N.V. from Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We provide casino games, live dealer tables, Rainbet Originals, sports betting, crypto payments, account rewards and player-support tools through one account. Our operating model is built around clear account rules, visible transaction records and direct access to support.

1. Company identity

1.1 Operator

RBGAMING N.V. is the company responsible for the Rainbet brand and the operation of the account, casino, sportsbook, cashier and reward areas. Rainbet operates under Anjouan licence ALSI-152406029-FI2.

1.2 Registered address

RBGAMING N.V.

Hamchako, Mutsamudu

Autonomous Island of Anjouan

Union of Comoros

1.3 Contact channels

For account-specific requests, contact us from the email connected to your account and include the username and relevant payment, bet or case reference. Never send a password, private key or wallet seed phrase.

2. What we operate

2.1 Casino

Our casino brings together thousands of slots, live tables, game-show titles and fixed-jackpot games from studios including Pragmatic Play, Evolution, Play’n GO, Spinomenal, BGaming, Red Tiger, Hacksaw Gaming and Nolimit City. Game information panels provide the rules, paytable, RTP, volatility or bet limits when supplied by the studio.

Named lobby titles include Sweet Bonanza, Big Bass Splash, Sugar Rush 1000, The Dog House, Buffalo King Megaways, Mega Roulette, Speed Baccarat and Quartz Blackjack. Availability inside a category can change as providers release or rotate titles.

2.2 Rainbet Originals

Originals such as Crash, Mines, Plinko, Limbo, Dice, Keno and Wheel use a provably fair process. Eligible rounds combine a client seed, hashed server seed and nonce. The Verify tool lets you inspect the values associated with a completed bet after the server seed is revealed.

2.3 Sportsbook

Our sportsbook covers pre-match and in-play markets for football, tennis, basketball, cricket, rugby, MMA and esports. Depending on the event, account tools can include Bet Builder, Cash Out, live streaming and ComboBoost for qualifying multiples. The accepted odds and bet record shown after confirmation govern settlement.

2.4 How our cashier handles payments

The cashier supports Bitcoin, Ethereum, Tether, Litecoin, Solana, Tron, XRP, Cardano, BNB, Chainlink and additional routes displayed in the account. Players must select the correct asset and network, use payment methods they are authorised to control and complete identity or source-of-funds checks when requested.

3. How we serve account holders

3.1 Registration and verification

We require accurate personal information and one account per player. Verification can include identity, legal age, address, payment ownership, wallet ownership and source of funds. These checks protect account balances, support fraud prevention and help us meet legal and licensing duties.

3.2 Rewards

Our reward system includes rakeback, Daily, Weekly, Pre-Monthly, Monthly, Daily Reload and Rank-Up rewards. Claim periods operate on UTC and unclaimed rewards can expire when a new cycle opens. The VIP programme adds a dedicated host after US$2,500,000 in lifetime wagering and an account eligibility review.

3.3 Support standards

Live chat operates 24 hours a day. We route requests by subject so that login security, payments, verification, bonuses, casino rounds and sportsbook settlements can be reviewed with the right evidence. A clear case reference and transaction or bet ID help us investigate faster.

4. Security and data

We use encryption, account-access controls, transaction monitoring, verification and internal permission management to protect personal data and balances. Our Privacy Policy explains the information we collect, legal purposes, service providers, retention periods and player rights. Account holders remain responsible for password security, device protection and the confidentiality of wallet credentials.

5. How we support controlled gambling

We treat gambling as paid entertainment with a risk of financial loss. Deposit, loss, wager and session limits, reality checks, cooling-off, self-exclusion and marketing controls are available through account and support routes. No bonus, RTP figure, promotion or game mechanic guarantees a return.

6. Complaints and formal enquiries

Start an account complaint through live chat or [email protected]. Include the account username, date, product, disputed amount, bet or transaction reference and the outcome requested. We may ask for additional evidence before issuing a final response. Privacy requests should state the right being exercised and provide enough information for us to confirm the requester’s identity.

7. Our commitment

We aim to keep account actions understandable: promotion conditions before activation, payment details before confirmation, game rules before a wager and support evidence before review. Where an account decision depends on identity, security, payment ownership or legal obligations, we explain the next required step through the account or support channel.